Who we are
Our collection and use of your personal information
Transfer of your information out of the EEA
Cookies and similar technologies
Keeping your personal information secure
How to complain
How to contact us
Do you need extra help?
WHO WE ARE
This website is operated by The Safeguarding Alliance. We are an organisation fighting to ensure both in the UK, and Internationally safeguarding remains the golden thread in education. By doing this we protect those most vulnerable, and find the best ways of preventing abuse from ever happening.
Safeguarding is at the heart of everything we do. Our mission is to ensure safeguarding excellence internationally. It is our passion, and is what drives our mission. That duty extends to keeping your personal information safe. At The Safeguarding Alliance we value our customers and we’re committed to protecting your privacy so we make sure we protect any personal information you give us.
For more information on who we are please see www.thesafeguardingalliance.org.uk.
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION
We collect personal information about you when you access our website, register with us, log in to the members area, contact us, send us feedback, purchase products or services via our website, post material to our website and compete customer surveys or participate in competitions via our website.
We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website, or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:
your name, address and contact details
date of birth
if entered bank account and payment details
details of any feedback you give us by phone, email, post or via social media
information about the services we provide to you
your account details, such as username, login details
We use this personal information to:
create and manage your account with us
verify your identity
provide goods and services to you
customise our website and its content to your particular preferences
notify you of any changes to our website or to our services that may affect you
improve our services
This website is not intended for use by children under the age of 13 and we do not knowingly collect or use personal information relating to children.
OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
consent: where you have given us clear consent for us to process your personal information for a specific purpose
contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
public task: where our use of your personal information is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law
legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)
FURTHER INFORMATION—THE PERSONAL INFORMATION WE COLLECT, WHEN AND HOW WE USE IT
For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:
When information is collected
What information we ask for
How and why we use your information
When you register with us
Contact details: Your name and email address
We ask for this:
— to create and manage your account with us
— to communicate with you about your account
— [other as appropriate]
We rely on consent as the lawful basis for collecting and using your personal information.
We will keep this information until:
— you close your account with us
— we close your account
WHO WE SHARE YOUR PERSONAL INFORMATION WITH
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.
WHETHER INFORMATION HAS TO BE PROVIDED BY YOU, AND IF SO WHY
We require you to provide [insert category of personal data (eg name, address, delivery address etc)] to enable us to [insert purpose]. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
TRANSFER OF YOUR INFORMATION OUT OF THE EEA
We may transfer your personal information to the following which are located outside the European Economic Area (EEA).
Such countries do not have the same data protection laws as the United Kingdom and EEA. Whilst the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be as permitted under Article 46(5) permitting the transfer, which the Article 29 Working Party guidance confirms must be specified of the General Data Protection Regulation that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
If you would like further information please contact. We will not otherwise transfer your personal data outside of the United Kingdom or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
COOKIES AND SIMILAR TECHNOLOGIES
For further information on cookies generally visit or www.allaboutcookies.org.
We would like to send you information about [insert details, eg, products and services, competitions and special offers], which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.
We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you [insert details, eg complete our online order form for the first time]. Click here [insert link] to see what this form looks like [Insert details].
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
—using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts
For more information on your rights in relation to marketing, see ‘Your rights’ below.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
fair processing of information and transparency over how we use your use personal information
access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
require us to correct any mistakes in your information which we hold
require the erasure of personal information concerning you in certain situations
receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
object at any time to processing of personal information concerning you for direct marketing
object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
object in certain other situations to our continued processing of your personal information
otherwise restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
email, call or write to us
let us have enough information to identify you (eg account number, user name, registration details),
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
let us know the information to which your request relates, including any account or reference numbers, if you have them
KEEPING YOUR PERSONAL INFORMATION SECURE
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
HOW TO COMPLAIN
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at or telephone: 0303 123 1113.
HOW TO CONTACT US
Please contact us, if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us, please send an email to ,
write to The Safeguarding Alliance, Rae House, Dane Street, Bishop Stortford, Hertfordshire, CM2 3BT
or call 07793199427.